Advanced Search
Search Results
54 total results found
Information Technology Help
Find Help for different support questions, troubleshooting tips and more!
ChromeOS
Find help, and troubleshooting guides for ChromeOS or Chromebooks in this section
PowerSchool SIS
Find Tips and help for PoweSchool SIS
Windows
Franklin Towne Systems
Microsoft Office 365
myViewBoard
Information on ViewSonic myViewBoard Smartboards and myViewSonic Web-app
Welcome To New Towne.org
Information to get started on the new migration.
Account Migration
UKG Employee Management for IT
Instructions for editing employee information in UKG
Pre-set Attendance
Instructions for pre-setting attendance in Scholarchip.
Troubleshooting
This section is dedicated towards common troubleshooting issues for Chrome-OS
Printing
Common Settings
Advanced How-to's
This Chapter is dedicated to the IT department
Wireless Casting
Wireless Broadcasting to the myViewSonic Smartboards
iReady
School Messenger
Mosyle
ClassLink
Goguardian
How to check your Chromebook's battery health
Here's how to make sure your Chromebook is in top shape How to check your Chromebook's battery health 1. Hit Ctrl + Alt + t to open the Crosh. 2. Type 'battery test' and hit Enter. 3. Here's your battery's healt...
Chromebook is not charging or does not turn on
Use the steps in this document to troubleshoot when the student's Chromebook does not have power or is not charging. NOTE: If the battery charging icon is missing from the status area, see Perform a hard reset. Perfo...
How to Fix “The Set of Folders Cannot Be Opened” Error in Outlook
⇒ Important Note: Back up your Outlook data before pursuing the solutions below. Launch Outlook in Safe Mode Press the Windows and R keys to launch a new Run window. Then type Outlook.exe /safe, and hit OK. If the issue is gone in...
Printing Troubleshooting
Printing issues can be a hassle, especially when you're in a hurry to get things done. Here are a few easy steps you can take to troubleshoot printing problems at Franklin Towne Charter Elementary School: Step 1: Choose the Right Printer Ma...
How to change audio playback medium in Windows
Windows 10 To change the Default Audio Device, do the following. Click on the sound volume icon in the system tray. Click on the up arrow in the sound flyout. Choose the desired audio device from the list. From <...
How to register on our Wiki
The Wiki's debut on our new Domain. That means, single-sign-on is not yet configured. In order to safe keep the information, we place all sensitive, specific content behind login access. The Registration Steps are as follows: Step 1 Navigate to wiki.towne...
Classlink- Accessing FTCES Resources
Staff and Students Franklin Towne Charter Elementary School uses ClassLink, a single sign-on platform that will allow teachers and students to use one username and password to access everything they need. Single sign-on is an essential tool for productive r...
Information about PowerSchoool
Franklin Towne Charter uses PowerSchool, an online management system to schedule courses, take attendance, store grades, produce transcripts and reports cards, and much more. Parents can securely access real time information related to student's progress. ...
Check for updates Chrome OS
At the bottom right, select the time Settings . At the bottom left, select About ChromeOS. Under "Google ChromeOS," find which version of the Chrome operating system your Chromebook uses. Select Check for updates. If your Chromebook finds a software up...
Export drivers from Windows
PowerShell – Export drivers from Windows You can easily export drivers from Windows OS using PowerShell. Using the Export-WindowsDriver cmdlet, you can export all third-party drivers from a Windows image to a destination folder. The advantage of ex...
Change your display refresh rate in Windows
The refresh rate of a display is the number of times per second that the image refreshes on the screen. For example, a 60Hz display will update the screen 60 times per second. Overall, the refresh rate determines how smoothly motion appears on your screen...
Resetting Passwords Through Teacher Console
If a student has lost or forgotten their password, the Teacher Console can be used for teachers to initiate the process to have students reset it for themselves. To initiate the process for a student to change their password, go into the Teache...
How to Open Blocked Files in Office
If you have upgraded to Office 2013, or Office 365, you may have run into problems opening files that have been emailed to you. Exercise caution when unblocking Microsoft Office files due to recent security concerns. Malicious content may ...
Casting to Smartboard with AirPlay
Check out this quick video to learn how to use AirPlay to cast from your iPad to your ViewSonic ViewBoard interactive display.
Snap Layouts (screenshot)
Here is a cool feature that is new in Windows 11 that everyone now has on their desktop. It's for snap layouts. It's convenient because you can save the layout you want for certain classes or work and not have to redo it every time. Snap Layouts If you’re ...
vCast Receiver
vCast Receiver is an easy-to-use app that allows you to wirelessly cast from your mobile device directly to your ViewBoard display. Watch the video to learn how to set up and use the vCast Receiver app.
Getting Started with Your ViewBoard Interactive Display
ViewSonic ViewBoard interactive displays deliver an immersive learning experience in any classroom environment.
How do I manage or add staff?
Select Management from the top navigation. Rosters will be selected by default. Select Manage under Staff. To view and edit a staff member’s information:3A. Select the + icon next to a name to expand the row. When expanded, it will change to a– icon. Sel...
How to Delete a User Profile on Windows
The first time a user logs in on a Windows computer, a user profile is created and stored on the local hard disk. This profile contains all settings, from wallpaper to email details and network connections. If you’ve created multiple user profiles on your PC o...
How to Fix the “User Profile Service Failed the Sign-in” Error for Windows
Are you getting the “User Profile Service failed the sign-in” or “User profile cannot be loaded” error during Windows startup? This message is shown as soon you type your password in the Windows logon screen, and your default user profile fails to launch. In i...